Shaya

Beyond Surface-Level Connection

Beyond Surface-Level Connection

Beyond Surface-Level Connection

From small talk to deep dialogue through intentional design

Challenge: Design a mobile platform that transforms superficial digital interactions into meaningful conversations - helping people explore their inner worlds and connect authentically with others through guided reflection and shared experiences.

Vision: By introducing thoughtful prompts and an intimate audio-based interface, Shaya aims to create a new paradigm for digital connection - targeting deeper conversation engagement and improved sense of belonging among users struggling with digital isolation.

🌑 Background

In 2024, amid growing concerns about social media's impact on mental health and authentic connection, we identified an opportunity to redesign how people connect digitally. Traditional platforms prioritize performance metrics and shallow engagement, leaving many feeling more isolated despite being "connected." Shaya was conceived as an antidote – a thoughtfully designed mobile experience that would guide users through meaningful reflection and foster genuine connection through vulnerability and active listening.

🌕 Objectives

  • Create an immersive mobile experience centered on meaningful conversation

  • Transform casual digital interactions into deeper, more authentic connections

  • Guide users through personal reflection with thoughtful prompts

  • Build communities around shared experiences and insights

  • Increase quality time spent in meaningful exchange Foster psychological safety while maintaining privacy

  • Establish a visual language that conveys intimacy and trust

🌗 Research and Analysis

Primary Audience: Reflective seekers (22-45)

Initial User Interviews revealed:

  • 82% reported feeling disconnected despite social media use

  • Strong preference for authenticity over performance metrics

  • Primarily mobile-first users

  • Growth-minded and introspective

  • Privacy-conscious

  • Seeking meaningful connections

User Behavior Patterns Preliminary research with potential users showed:

  • 68% preferred voice over text for emotional expression

  • Expressed fatigue with platforms requiring performative sharing

  • Strong preference for guided conversation starters

  • Desire for community without judgment Concerns about privacy and emotional safety

Competitive Analysis Assessment of existing platforms revealed gaps in:

  • Meaningful conversation facilitation

  • Audio-based reflective sharing

  • Thematic organization of personal growth content

  • Privacy-first community building

  • Guided vulnerability in digital spaces

🌘 Key Insights

Our initial research yielded crucial insights:

  • Users want structure to guide meaningful conversations

  • Audio creates more intimacy than text alone

  • Categorization helps users explore specific life themes

  • Dark mode interfaces increase perception of privacy and safety

  • Thoughtful prompts overcome "blank page anxiety"

  • Community features need careful balancing with privacy

🌑 Design Process

Phase 1: Experience Design

  • Developed question framework across life themes

  • Created progressive disclosure navigation system

  • Designed audio recording and sharing interface

  • Planned community interaction models

  • Established privacy and permission structure

Phase 2: Visual Development

  • Established dark-themed visual language

  • Created minimalist audio visualization system

  • Designed emotion-centered iconography

  • Developed animation system for transitions

  • Built color system for content categorization

Phase 3: Content Integration

  • Developed prompts library across categories

  • Created dynamic question suggestion engine

  • Designed comment and response system

  • Developed story exploration interface

  • Built notification priority framework

🌒 Key Design Solutions

1. Guided Reflection Framework

  • Thematic categorization (Life Lessons, Meaning, Resilence, etc.)

  • Progressive question depths

  • Contextual prompt suggestions

  • Personal reflection library

2. Audio-First Experience

  • Simplified recording interface

  • Waveform visualization

  • Voice modulation options

  • Transcription integration

3. Community Connection

  • Thread-based conversations

  • Privacy-focused sharing options

  • Response notifications

  • Profile customization

🌓 Expected Outcomes & Testing Strategy

Metrics We're Tracking:

  • Conversation depth ratings (via user feedback)

  • Sense of belonging (measured through surveys)

  • Retention and return frequency

  • Average time spent in audio responses

  • Cross-category exploration

Testing Approach:

  • Limited beta release to 20 initial users

  • Weekly feedback sessions with core users

  • A/B testing of different prompt frameworks

  • Qualitative interviews about connection quality

🌕 Next Steps

As we move toward launch, our focus is on:

  1. Refining the onboarding experience to build trust early

  2. Developing a sustainable content creation strategy for prompts

  3. Building community guidelines that preserve psychological safety

  4. Implementing a measurement framework for meaningful connections

  5. Iterating on the interface based on early user feedback

This project represents our vision for creating technology that nurtures human connection rather than replacing it. By carefully considering every aspect of the experience - from visual design to interaction patterns to content strategy - we're building a platform that we believe can transform how people communicate in the digital age.

Truth is a pathless land - Krishnamurti

See More🪞

©2025 Suzanne Li

Truth is a pathless land - Krishnamurti

See More🪞

©2025 Suzanne Li